Warranty and Return
At Muhadepot, we stand behind the quality of our products and strive to ensure your complete satisfaction.
Warranty Policy
We offer a 30-day limited warranty on all empty vape pens from the date of delivery.
What’s Covered:
Manufacturing defects
Functional issues not caused by misuse
What’s Not Covered:
Damage caused by misuse, modification, or improper storage
Normal wear and tear
To request a warranty claim:
Contact us with your order number and issue details.
Provide photos or video showing the problem.
Our team will review and offer a solution — replacement, store credit, or refund where applicable.
Return Policy
We accept returns within 14 days of delivery for unused and unopened products only.
Return Conditions:
Items must be in original condition and packaging.
Buyer is responsible for return shipping unless the product is defective or incorrect.
How to return:
Please contact with your order number and reason for return.
Once approved, we’ll send return instructions and address.
Refunds are processed within 5–7 business days after we receive the returned items.
Non-Returnable Items
Used or opened vape pens
Custom or bulk wholesale orders (unless defective)
