Warranty and Return

Warranty and Return

At Muhadepot, we stand behind the quality of our products and strive to ensure your complete satisfaction.


Warranty Policy

We offer a 30-day limited warranty on all empty vape pens from the date of delivery.


What’s Covered:

Manufacturing defects

Functional issues not caused by misuse


What’s Not Covered:

Damage caused by misuse, modification, or improper storage

Normal wear and tear


To request a warranty claim:

Contact us with your order number and issue details.

Provide photos or video showing the problem.

Our team will review and offer a solution — replacement, store credit, or refund where applicable.


Return Policy

We accept returns within 14 days of delivery for unused and unopened products only.


Return Conditions:

Items must be in original condition and packaging.

Buyer is responsible for return shipping unless the product is defective or incorrect.


How to return:

Please contact with your order number and reason for return.

Once approved, we’ll send return instructions and address.

Refunds are processed within 5–7 business days after we receive the returned items.


Non-Returnable Items

Used or opened vape pens


Custom or bulk wholesale orders (unless defective)