Terms and Conditions

Welcome to Theaceultra. By accessing or using our website, you agree to be bound by the following Terms and Conditions. Please read them carefully before placing any orders.

1. Eligibility

You must be at least 21 years old (or the legal vaping age in your region) to purchase from this website. By placing an order, you confirm that you meet the legal requirements in your jurisdiction.

2. Product Use

Our products are empty vape pens intended solely for legal use only. We do not sell filled cartridges or any substance that may violate local laws.

You agree not to misuse our products, including but not limited to:

Using them with prohibited substances

Reselling them in regions where such sales are restricted

Modifying or misrepresenting the product

3. Orders & Payment

All orders are subject to availability and acceptance. We reserve the right to cancel or refuse any order at our sole discretion.

Prices and availability are subject to change without notice. All payments must be made in full before shipment.

4. Shipping & Delivery

We offer shipping from USA, UK, and EU warehouses, with an estimated delivery time of 2–5 business days depending on your location.

We are not responsible for delays caused by customs, weather, or courier issues beyond our control.

5. Returns & Warranty

Please refer to our Warranty & Return Policy page for detailed information on defective products, return windows, and refund terms.

6. Intellectual Property

All content on this website, including logos, product designs, and images, is the intellectual property of Theaceultra and may not be copied or used without written permission.

7. Limitation of Liability

We shall not be liable for any indirect, incidental, or consequential damages arising from the use or misuse of our products.

8. Governing Law

These Terms are governed by the laws of Mainland China . Any disputes will be resolved in accordance with these laws.

9. Contact Us

If you have any questions about these Terms, please contact us:

📧 Email: [topvapefactory@gmail.com]

📱 WhatsApp: [+86 17706004362]